Term and Conditions

Terms and Conditions

Last Updated: November 2025

Welcome to Rug Hali.
By accessing or using our website [www.rughali.com] (“the Site”), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General Information

Rug Hali (“we,” “our,” “us”) operates this website to provide information about our handmade rugs, collections, and related services. By using this Site, you confirm that you are at least 18 years old or using the Site under the supervision of a parent or guardian.

2. Use of the Website

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site.
You may not:

Use the Site to transmit harmful or illegal content.
Attempt to interfere with the operation or security of the Site.
Copy or reproduce any material from the Site without prior written permission.

3. Products and Services

All products displayed on our website are handmade and may vary slightly in color, texture, and size.
We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors or update information at any time without prior notice.

4. Orders and Payments

If online purchasing is available, you agree to provide accurate billing and shipping information.
We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

All prices are listed in the local currency unless otherwise stated and include applicable taxes where required.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on location, customs, or unforeseen delays. Rug Hali is not responsible for delays beyond our control.

Shipping details, costs, and policies are provided at checkout or under the Shipping Policy section.

6. Returns and Refunds

As each rug is handmade and unique, we accept returns only under specific conditions.
Please refer to our Return Policy for detailed information.

7. Intellectual Property

All content on this Site—including text, images, graphics, logos, and designs—is the intellectual property of Rug Hali and is protected under copyright and trademark laws.
You may not copy, reproduce, distribute, or use our materials for commercial purposes without written permission.

8. Limitation of Liability

Rug Hali shall not be held liable for any indirect, incidental, or consequential damages resulting from your use or inability to use the Site or any of our products.

9. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for their content, privacy practices, or terms of use.